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TopicHow to Safely Clear a Printer Jam?

  • Sat 13th Jan 2018 - 9:23am

    Step 1: Shut down your computer

    The first thing you need to do before attempting to clear a paper jam is to make sure the printer is turned off. Never place your hands inside the machine if electricity is still running through it. The moving parts inside could also prove hazardous, so always double check it is switched off at the mains.

    Step 2: Clearing the JamWhen you have found the jam and are able to safely remove the paper blockage with your hands, be very gentle when you pull, because sharp movements can damage the delicate mechanics and cause all kinds of other problems, including leaving behind torn pieces of paper that will make it awkward for paper to feed through once you resume printing.

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